Fair Use Policy and System Limits (Legacy, 2016)

Introduction

This Fair Use Policy (FUP) forms an integral part of the Contentful Terms of Service between you and Contentful GmbH that govern your use of Contentful software and the services. Terms used but not defined below, shall have the meaning outlined in the Contentful Terms of Service. If you do not agree with this FUP, do not use any company software or services. The limits outlined below apply solely to the current plans, the legacy plans (introduced before 2016) are subject to the legacy plan limits.

Self-service tier usage limits

Contentful Small, Medium, and Large plans come with the following fair use limits:

Metric

Maximum quota

Unit of measure

Total API calls (CMA, CPA, CDA)

10,000,000

Calls per month

Bandwidth

1

TB per month per organization

The quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For example, if you signed up on a 15th, your usage period is set to be from 15th to 15th of a calendar month.

The Small, Medium, and Large plans are also subject to system limits, imposed to ensure an uninterrupted functioning of the shared service infrastructure:

Metric

Maximum quota

Unit of measure

Records

100,000

Number per organization

Users

40

Number per organization

Content Management API (CMA) calls

10

Calls per second

Spaces

50

Number per organization

Content types

500

Number per organization

API keys

100

Number per organization

Webhooks

20

Number per organization

Locales

100

Number per space

Asset size

1000

MB per asset

Long text field

50,000

characters per field

Short text field

255

characters per field

Many references field

1,000

linked entries per field

System limits are cumulative and can be reset only when organization users delete individual items.If you require higher limits, consider upgrading to the Enterprise service tier, which comes with higher default limits and ability to purchase custom usage quotas for your organization.If your service usage exceeds the limits listed above, we reserve the right to take corrective action, including but not limited to the throttling of the service API, temporarily suspending or - when other options are unavailable - terminating your account.

Enterprise tier usage limits

Unless agreed otherwise in the service contract, the organizations with enterprise plans are subject to the following fair use limits:

Metric

Maximum quota

Unit of measure

Total API calls (CMA, CPA, CDA)

100,000,000

Calls per month

Bandwidth

100

TB per month per organization

The quotas listed above are measured on a monthly basis and reset to zero on the first day of a new period. For cumulative metrics, organizations hosted on the enterprise infrastructure are subject to these system limits:

Metric

Maximum quota

Unit of measure

Records

500,000

Number per organization

Users

1,000

Number per organization

Content Management API (CMA) calls

15

Calls per second

Spaces

100

Number per organization

Content types

1,000

Number per organization

API keys

200

Number per organization

Webhooks

100

Number per organization

Locales

100

Number per space

Custom roles

50

Number per organization

Asset size

1000

MB per asset

Long text field

50,000

characters per field

Short text field

255

characters per field

Many references field

1,000

linked entries per field

Need higher limits

If you require higher limits, please contact a dedicated account manager or reach out to our Customer Success team to discuss available options.